Terms of service

Terms of Service

Last Updated: May 2026

Welcome to Ultimate Imports ZA. By accessing our website, purchasing products, or using our services, you agree to be bound by the following Terms of Service. Please read these terms carefully before using our website.

1. Acceptance of Terms

By accessing or using this website, you confirm that you have read, understood, and agree to comply with these Terms of Service, our Privacy Policy, Shipping Policy, and Return & Refund Policy.

If you do not agree to these terms, you should not use this website.

2. Company Information

Ultimate Imports ZA

Website: www.ultimateimportza.com

Email: ultimateimportza@outlook.com

Phone / WhatsApp: +27 84 508 4204

3. Products and Services

We make every effort to accurately display product descriptions, specifications, images, pricing, and availability.

However:

  • Product images may differ slightly from the actual product.

  • Product specifications may change without notice.

  • Product availability is subject to supplier stock levels.

  • We reserve the right to discontinue products at any time.

4. Pricing

All prices displayed on our website are listed in South African Rand (ZAR) unless otherwise stated.

We reserve the right to:

  • Modify prices without prior notice.

  • Correct pricing errors or inaccuracies.

  • Cancel orders affected by obvious pricing mistakes.

5. Orders and Payment

An order is considered accepted only after payment has been successfully received and verified.

We reserve the right to refuse, cancel, or limit orders for reasons including but not limited to:

  • Product unavailability

  • Pricing errors

  • Suspected fraud

  • Incomplete customer information

If an order is cancelled after payment has been received, a refund will be issued.

6. Shipping and Delivery

Delivery times provided are estimates only and are not guaranteed.

Ultimate Imports ZA is not responsible for delays caused by:

  • Courier companies

  • Customs inspections

  • Supplier fulfilment delays

  • Weather conditions

  • Events beyond our reasonable control

Additional information can be found in our Shipping Policy.

7. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy.

Customers must follow the procedures outlined in the policy when requesting returns, exchanges, or refunds.

8. Intellectual Property

All website content including:

  • Logos

  • Graphics

  • Product descriptions

  • Website design

  • Text and images

remain the property of Ultimate Imports ZA or their respective owners and may not be copied, reproduced, distributed, or used without written permission.

9. Limitation of Liability

To the fullest extent permitted by law, Ultimate Imports ZA shall not be liable for:

  • Indirect or consequential damages

  • Loss of profits

  • Loss of business opportunities

  • Delays in delivery

  • Product misuse

  • Damage resulting from improper installation or use

Our maximum liability shall not exceed the amount paid for the product purchased.

10. User Responsibilities

By using this website, you agree:

  • To provide accurate information during checkout.

  • Not to misuse the website.

  • Not to attempt unauthorized access to our systems.

  • Not to engage in fraudulent activity.

11. Privacy

Any personal information collected through this website is handled in accordance with our Privacy Policy and applicable South African privacy legislation.

12. Force Majeure

Ultimate Imports ZA shall not be held liable for failure or delay in performance caused by circumstances beyond our reasonable control, including but not limited to:

  • Natural disasters

  • Power outages

  • Internet disruptions

  • Supplier failures

  • Labour disputes

  • Government actions

13. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time without prior notice.

Changes become effective immediately upon publication on the website.

14. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of the Republic of South Africa.

Any disputes arising from the use of this website shall be subject to the jurisdiction of South African courts.

15. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

Ultimate Imports ZA

📧 ultimateimportza@outlook.com

📱 +27 84 508 4204

🌐 www.ultimateimportza.com